Privacy Policy
This Privacy Policy ("Policy") describes how The Match Global ("The Match Global Wealth Company Limited" or "we") collects, uses, and discloses personal information ("Personal Information") that you ("User" or "you") provide for the use of the thematchglobal.com website and such products or services (collectively, the "thematchglobal.com website" or the "Services") in order to comply with the Personal Data Protection Act B.E. 2562 ("PDPA").
This includes an explanation of your choices regarding the use of your personal information and how you can access or update your information. This Policy does not apply to the operations of companies that we do not supervise or individuals that we do not employ or manage.
Information we automatically collect
When you visit thematchglobal.com, our servers automatically record information that your browser sends. This information may include your device's IP address, browser type and version, operating system type and version, the language preferences or pages you visited before coming to thematchglobal.com, the pages on thematchglobal.com that you visit, the length of your visits to those pages, information you search for on thematchglobal.com, the date and time of your visit, and other statistics.
Information collected automatically is used to identify potential abuse and generate statistical data about the usage of thematchglobal.com. This statistical data is not aggregated in a manner that would identify any individual user of the system.
Collection of Personal Information
You may visit thematchglobal.com Without telling us who you are or revealing any information that would allow another person to identify you specifically, you will be asked to provide certain personal information (such as your name and email address) if you wish to use certain features of the thematchglobal.com website. We receive and store any information you provide to us, as you know, when you create an account, post content, place an order, or fill out a form on thematchglobal.com website. Such information may include the following:
Personal information, such as first name, last name, age, date of birth, national ID/passport number
• Contact information, such as email, address, telephone number
• Account information, such as username, unique user ID, password
• Proof of identity, such as a copy of national ID card, copy of passport
• Transaction and financial information, such as credit card details, bank accounts, order history Copy of personal bank account page
• Other information that you consent to submit to us, such as articles, images, animations, suggestions, and any other information that is considered personal information under the Personal Data Protection Act, etc.
You can choose not to provide us with your personal information, but you will not be able to use some of the functions of the thematchglobal.com website and the Services. Users who are not sure what personal information is necessary can contact us to inquire.
Personal Data Management
You can delete the personal information that we have collected about you. The personal information that you can delete will change according to changes to the thematchglobal.com website or the Services. However, once you have deleted your personal information, we may retain a copy of the unmodified personal information in our records for the period necessary to perform our duties to our partners or partners and for the purposes set out below. If you wish to delete your personal information or permanently delete your account, you can do so by accessing the settings page in your account on thematchglobal.com. Or contact us at your convenience
Storage of Personal Data
We will retain your Personal Data for the period necessary to comply with our legal obligations, resolve disputes, and enforce our contracts and terms and conditions, unless further retention is required or required by law. We may use aggregated data that we have updated or deleted from our collection of your Personal Data, but we will not use it in a way that would identify you personally. Once the retention period has expired, your Personal Data will be deleted. Therefore, your rights to access, delete, rectify, and portability will not apply once the retention period has expired.
Your Personal Data will be transferred outside the Kingdom of Thailand as our infrastructure is located in the United States and the Netherlands.
Use and Process Personal Data Collected
In order for the thematchglobal.com website and the Services to serve youIn order to use or comply with legal obligations, it is necessary for us to collect some of your personal data. If you do not provide us with the information we request, we may not be able to provide you with the products or services you have requested. Some of the information we collect is obtained directly from you through thematchglobal.com. However, we may also collect your personal data from other available sources, including, but not limited to: The Match Global Wealth Co., Ltd. New Buyer Referral Activity Social Media Email The personal data we collect from you may be used for the following purposes:
• To create and manage your user account
• To process and manage orders
• To deliver products or services
• To improve products or services
• To send administrative information
• To send marketing or promotional communications
• To respond to inquiries and provide support
• To request feedback
• To improve the user experience
• To post or publicize your satisfaction with our products and services
• To enforce our terms and conditions and policies
• To protect from unauthorized and harmful users
• To respond to legal claims and avoid damage
• To operate and manage the thematchglobal.com website and services
• To engage in any other activities related to the thematchglobal.com website and services
The processing of your personal data depends on how you use the thematchglobal.com website, where you are located, and if one of the following: (1) you have given consent for one or more specific purposes. However, this does not apply if the personal data falls under the Personal Data Protection Act of Thailand (PDPA); (2) the data is necessary for the performance of a contract between you and/or for actions prior to entering into a contract; (3) the processing is necessary for compliance with a law to which you are subject; (4) the processing is related to the performance of a task carried out in the public interest or in the exercise of a public authority vested in us; (5) the processing is necessary for our legitimate interests. or another person or entity
Please note that in certain circumstances, we may be permitted to process your personal data until you object to such processing (opt-out), without relying on consent or any other specified legal basis. In any case, we will be happy to clarify the specific legal basis we rely on to process your data, and in particular whether the processing of your personal data is based on a legal obligation or contractual obligation, or is necessary for entering into a contract.
We never sell your data to anyone else. We have used the following external data processor services:
• Digital Ocean (Infrastructure and Services/Email, Web Hosting) [United States and Netherlands]
• Amazon Web Services (Infrastructure and Services/Email, Web Hosting) [Singapore]
• Slack [United States]
• Crisp [United States]
• Howuku [United States]
• Pipedrive [United States]
• Google Workspace [United States/Singapore/Global]
• Google Analytics [United States/Singapore/Global]
• Stripe [United States/Japan]
• Facebook Pixel [United States]
• SurveySensum [USA]
• ConvertBox [USA]
• PDPA Form [Singapore/Thailand]
Transfer or transfer of personal data abroad and storage
Transfer or transfer of data may involve transfer and storage of data to countries other than your own country depending on your location. If there is any transfer or transfer of data, you can check the relevant section of this document or contact us using the information we provide in the contact section.
Your usage data is stored securely in the United States. thematchglobal.com hosts its primary infrastructure in the United States. We comply with the Thailand Personal Data Protection Act B.E. 2562 (2019) and have the rights to request it as required by law.
Although we host some of your personal data outside of Thailand, we maintain appropriate data protection measures and use data centers that meet the highest standards of protection and availability. As we are unable to find any data centers in Thailand that meet our standards, we will be required to host our core infrastructure in Singapore for disaster recovery, while some of the personal data used for billing will be stored and processed in Thailand.
User rights
You may exercise certain rights that you have with respect to your data that is processed by us. In particular, you have the following rights: (1) you have the right toYou may withdraw your prior consent to the processing of your data. However, such withdrawal of consent will not affect our lawful collection, use or disclosure of your personal data to which you have previously consented. (2) You have the right to object to the collection, use or disclosure of your personal data at any time, unless the collection, use or disclosure of your personal data is required for the performance of a task carried out in our legitimate interests or those of another person or entity, or for the performance of a task carried out in the public interest, and such collection, use or disclosure does not exceed the extent that you could reasonably expect it to be necessary. (3) You have the right to be informed of the information we process about you, obtain from disclosures relating to the processing, and request that we provide you with a copy of such information. (4) You have the right to confirm the accuracy of your data and request that we rectify your personal data to keep it current and accurate. (5) You have the right to suspend the processing of your data, in which case we will not process your data beyond storing it. (6) You have the right, in certain circumstances, to request that we erase your personal data from our storage. (7) You have the right to receive your personal data in a machine-readable or operable format and, where applicable, to have your personal data transmitted or transferred to another data controller in such format where practicable. This right can be exercised if your data is processed in an automated manner and is processed on the basis of consent, a contract to which you are a party or prior to entering into a contract, and (8) you have the right to lodge a complaint with a relevant legal authority if you believe that the collection, use or disclosure of your personal data is in breach of or non-compliance with applicable laws.
How to exercise your rights
Any request to exercise any of your rights may be made by contacting us through the contact channels we provide under this document. Requests to exercise these rights are free of charge and will be processed by us as soon as possible.
The online form can be completed at https://forms.gle/RkapAHEXDjp6a3wd7
Billing and Payments
We use third-party payment processors to assist us in the secure processing of your payment data. Such third-party processors' use of your personal data is subject to their respective privacy policies, which may or may not contain privacy protections as provided in this policy. We therefore recommend that you review their respective privacy policies.
Providers of Products and Services
We may enter into contracts with other companies to provide certain products or services. These providers are not permitted to use or disclose your Personal Information other than as necessary to perform services on our behalf or to comply with applicable law. We will share information with providers that have privacy policies similar to ours or that agree to be bound by our policies regarding Personal Information. Our providers will receive the Personal Information they need to perform their designated functions, and we will not allow such providers to use or disclose Personal Information for their own marketing or other purposes.
Privacy for Children
We do not knowingly collect information from children under the age of 20. If you are under the age of 20, please do not submit Personal Information through thematchglobal.com or the Services. We encourage parents and legal guardians to monitor children's Internet usage and assist in enforcing this Policy by directing children not to submit Personal Information to thematchglobal.com. or the Services without permission
If you have reason to believe that a minor under the age of 20 has submitted Personal Data through the thematchglobal.com website or the Services, please contact us. You must be at least 20 years old to consent to the processing of your Personal Data (in some countries, we may require your parent or legal representative to act on your behalf).
Newsletter
We offer an e-newsletter that you may voluntarily subscribe to at any time. We are committed to keeping your e-mail address confidential and will not disclose it to any third party unless permitted under our Data Use and Processing Policy or for the purposes of using a third-party service provider to send such e-mails. We will retain information sent by e-mail in accordance with applicable laws and regulations.
All e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive necessary transactional emails.
Cookies
The matchglobal.com website uses "cookies" to enhance and improve your user experience. Cookies are filesText that we store on your hard drive by a web page server. Cookies cannot be used to launch programs or deliver viruses to your computer. Cookies are unique to you and can only be read by the web server of the domain that sent the cookie to you.
We may use cookies to collect, store and track information for statistical purposes in order to operate the thematchglobal.com website and the Services. You have the choice of whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually edit your browser settings to decline cookies if you wish. If you choose to decline cookies, you may not be able to use and experience the features of the thematchglobal.com website and the Services.
What are cookies?
Cookies are small text files that are stored on your computer or other device when a web page is loaded in your browser. They are commonly used to remember you and your preferences, either for a single visit (through "session cookies") or for repeated visits (using "persistent cookies").
Session cookies These are temporary cookies that are used during your visit to our website and expire when you close your web browser.
Persistent cookies are used to remember your preferences within our website and remain on your desktop or mobile device even if you close your browser or restart your computer. These cookies provide a consistent and efficient experience for you while you visit our website or use our services.
Cookies may be set by the website itself ("first-party cookies") or by third parties, such as those who provide content or serve advertising or analytics on the website ("third-party cookies"). These third parties can recognise you when you visit our website and when you visit other websites.
Cookies we use
Necessary Cookies
Necessary Cookies help us provide you with the best possible experience when you access and navigate our website and use its features. For example, they let us know that you have created an account and have logged in to access our content.
Functional Cookies (Functionality Cookies)
Website functional cookies help us operate our website and services in accordance with your choices. For example, we will remember your username and how you have customized the website and services for future visits.
Analytical Cookies
These cookies allow us and third-party services to compile aggregated data for statistical purposes about how our visitors use the website. These cookies do not contain personal information, such as names and email addresses, and are used to help us improve your experience on the website.
Social Media Cookies
Third-party cookies from social media sites (such as Facebook, TikTok, YouTube, Twitter, etc.) to help us track social media users when they visit our website, using tagging tools provided by those social media sites.
These cookies are also used for event tracking and for online advertising purposes. Any information collected using these tagging tools will be used in accordance with our Privacy Policy. And we do not collect or share any personally identifiable information about users.
• Google Analytics - Generates anonymous statistics about how visitors use our website. These cookies are used to identify users. We use these cookies only to improve the user experience on our website and to understand which content on the website gets the most attention, views or clicks on.
Do we use web beacons or tracking pixels?
Our emails may contain "web beacons" (or "tracking pixels") to let us know whether our emails have been opened and to monitor clicks on links or ads within the emails.
We may use this information for purposes including determining which emails are more interesting to users and to ask whether users who do not open our emails would like to continue receiving emails.
The pixel will be deleted when you delete the email. If you do not wish to download the pixel to your device You should read your emails in plain text or disable images.
What are your cookie choices?
If you don't like the idea of cookies or certain types of cookies, you can change your browser settings to delete cookies that have already been set and not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org.
However, please note that if you delete your cookies or do not accept them, you may not be able to use all of the functionality of the thematchglobal.com website and the Services.
Do Not Track Signals
Some browsers may include a Do Not Track feature that signals to websites you visit thatYou do not want your online activities tracked. Tracking is not the same as using or collecting information related to a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move across websites over time. The matchglobal.com website does not track visitors over time and across third-party websites. However, some third-party websites may track your browsing activities when they serve you content, which allows them to tailor what they offer to you.
Links to other websites
The matchglobal.com website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.
Personal Data Security
We secure information you provide on computer servers in controlled, secure environments, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal information under our control and custody. However, we cannot guarantee the transmission of information over the Internet or wireless networks. Therefore, while we strive to protect your personal information, you acknowledge that (1) there are security and privacy limitations of the Internet which are beyond our control, (2) the security, integrity, and privacy of any and all information exchanged between you and our website cannot be guaranteed, and (3) such information and data may be viewed or altered by third parties during transmission despite our best efforts.
Data Breach
In the event we discover that thematchglobal.com's security has been compromised or users' personal information has been disclosed to unrelated third parties as a result of external activities, including, but not limited to, security attacks or fraud, we reserve the right to take appropriate measures, including, but not limited to, investigating and reporting, and notifying and cooperating with law enforcement agencies, within 72 hours of becoming aware of a data breach. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to users as a result of the breach or if notification is required by law. When we do, we will post a notice on thematchglobal.com website, send you an email.
Legal Disclosures
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of you or others, investigate fraud, or respond to a government request. In the event that we undergo a business transition, such as a merger or acquisition by another company, or a sale of all or a portion of our assets, your user account and Personal Information may be included in the transferred assets.
Revisions and Changes to this Privacy Policy
We may change this policy from time to time in our discretion and will notify you of any material changes to the way we treat personal information. When we make changes, we will revise the updated date at the bottom of this page. We may also notify you in other ways in our discretion, such as by contacting us. Any changes to this Policy will be effective immediately upon posting of the revised Policy, unless otherwise stated. Your continued use of the Website or Services after the effective date of the revised Policy (or any other action as may be required at that time) will constitute your consent to those changes. However, we will not use your Personal Data in a manner different from that stated at the time it was collected without your consent.
Contact Us
If you would like to contact us to understand more about this Agreement or have any other related questions, you may contact us by filling out this form, sending an email to [email protected] or [email protected], or by writing to The Match Global Wealth Co., Ltd., 101 True Digital Park, Pegasus Building, 5th Floor, Room 539, Sukhumvit Road, Bang Chak Subdistrict, Phra Khanong District, Bangkok 10260, Thailand.
This Policy was last modified and is effective as of September 8, 2024.
